DeliverWhatMattersMost.
Same-day pickup and delivery for medical specimens, pharmaceuticals, and critical documents. Built for Florida's healthcare providers.
Trusted by Florida's leading healthcare providers
Built for the missions
that can't wait.
Every category we serve operates under strict compliance requirements with zero tolerance for delays.
Medical Specimen Transport
We pick up from your clinic and deliver directly to the lab. Chain of custody documented on every run.
Pharmacy & Medication Delivery
Same-day delivery of medications to patients and care facilities. Controlled substances handled with full compliance.
Organ & Tissue Transport
When minutes matter, we move fast. Dedicated driver, direct route, zero stops in between.
Legal & Medical Records
HIPAA-compliant pickup and delivery of records, subpoenas, and inter-office documents across South Florida.
Simple. Fast.
Accountable.
From request to delivery — every step is tracked, documented, and optimized for speed.
Call or Request Online
Tell us what needs to move, where it's coming from, and where it's going. Takes less than 2 minutes.
We Dispatch Right Away
A certified Routely courier is on the way within 30 minutes. Track them live the whole time.
Delivered & Confirmed
You get photo proof of delivery and a digital confirmation. Clean, compliant, done.
It really is that simple.
Our team is standing by 24/7. Average response time under 15 minutes.
Trusted by those who
can't afford mistakes.
“Routely has transformed how we handle time-critical specimen transport. Our labs receive samples 40% faster, which directly impacts patient outcomes. The real-time tracking gives our team full confidence.”
“For cold-chain pharmaceuticals, we need a courier we can trust completely. Routely has never missed a temperature requirement or a delivery window in over a year of service. That's unheard of.”
“Court deadlines are unforgiving. Since switching to Routely for all our time-sensitive filings and document delivery, we've had zero missed deadlines. The digital proof-of-delivery is a lifesaver.”
Meet Sofia, Your AI Dispatcher.
One AI agent. Every channel. Zero missed deliveries.
✓ Free trial · ✓ No credit card · ✓ HIPAA
Pay per stop,
not per seat.
Simple usage-based pricing. Only pay for what you deliver.
- 1 route per month
- Up to 3 stops per route
- Real-time GPS tracking
- Proof of delivery
- HIPAA compliant
- Email support
- Unlimited routes
- Unlimited packages
- Real-time GPS tracking
- Proof of delivery photos
- HIPAA compliant
- Up to 3 users
- Basic reports
- Everything in Starter
- AI voice agent (Sofia)
- Web order creation portal
- Advanced analytics
- Up to 10 users
- Priority support
- Volume pricing auto-applied
- Everything in Professional
- API access & webhooks
- Custom integrations
- Dedicated account manager
- Unlimited users
- SLA guarantee
- Custom contract pricing
All plans include HIPAA-compliant handling, real-time tracking & proof of delivery. Need custom pricing? →
Common Questions
Everything you need to know before your first pickup.
We currently provide same-day courier service across Broward County, Miami-Dade County, and Palm Beach County. Coverage includes Fort Lauderdale, Miami, Hialeah, Boca Raton, West Palm Beach, and all surrounding areas.
Our average dispatch time is under 30 minutes from the moment you request a pickup. For STAT and emergency requests — such as organ transport or critical specimens — we prioritize immediately and dispatch in minutes.
Yes. Routely is fully HIPAA certified. Every courier undergoes HIPAA compliance training, all deliveries are documented with chain-of-custody records, and our systems meet all federal requirements for protected health information.
Every delivery includes live GPS tracking. You receive updates throughout the run, and photo proof of delivery is captured and shared immediately upon drop-off — accessible digitally, no paperwork required.
Yes. We handle controlled substances with full DEA compliance. Our cold-chain couriers maintain required temperature ranges for pharmaceuticals, specimens, and biologics throughout transport.
Routely operates 24 hours a day, 7 days a week, 365 days a year. Medical emergencies don't wait for business hours — and neither do we. Our dispatch team is always standing by.
We offer two simple models: per-stop pricing starting as low as $12 per delivery (ideal for regular clinic routes), and per-mile pricing at $1.20/mile for longer distance runs. Volume discounts are available for high-frequency accounts.
Yes. Every Routely driver completes a comprehensive HIPAA certification program before their first run. Training covers protected health information handling, proper packaging protocols, and chain-of-custody procedures. Certifications are renewed annually.
Absolutely. Every delivery includes a full chain of custody record — timestamped pickup confirmation, in-transit GPS logs, and photo proof of delivery. All documentation is digitally stored and accessible to your team immediately after drop-off.
Yes. We offer recurring route scheduling for clinics, labs, and facilities with daily pickup needs. Set your preferred pickup windows, and our dispatch team ensures consistent, on-time service every day — including weekends and holidays.